FAQ

Ordering & payments

Which payment methods do you accept?

For now IDEAL 

Can I change or cancel my order?

Unfortunately, once the order has been shipped, we are unable to cancel it. However, you can return it.

Will I receive a confirmation after placing my order?

Yes, once an order is placed, an email is sent with all the information.

Shipping & delivery

What are the shipping costs?

The shipping costs are €6,45

How long does delivery take?

We try to ship as quickly as possible. With a maximum of 10 days.

Where do you ship to?

For now only in the Netherlands

Returns & exchanges

What is your return policy?

You have a 14-day return period. After these 14 days, returns are no longer accepted.

How can I return an item?

You need to send an email so we know about it. The items must be returned in their original packaging and you have to pay the shipping costs yourself

How long does it take to receive my refund?

Payment will be refunded as soon as possible once the return is received by Passion Field. The money will be refunded within 14 days.

Product Information & sizes

How do I know which size to choose?

A size chart is available in the product information.

Terms and conditions

Algemene Voorwaarden Passion Field Pdf
Terms And Conditions Of Passion Field Pdf

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